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Technology

Our Mission

To provide students in San Benito County with equitable access to the technology resources needed to help ensure their success in the classroom and in life. 

In addition to supporting SBCOE and its internal programs, the SBCOE Technology team provides varying levels of technology support to 11 rural school districts throughout San Benito County

List of some of the services provided by SBCOE IT:

  • Internet services (ISP)
  • Email services
  • Firewall services
  • Internet filtering
  • Network monitoring
  • Telephony services
  • Antivirus
  • Backup
  • Chromebook administration

If you receive your IT support from SBCOE and you need help please submit a ticket to our work order system.

SBCOE Freshdesk Ticket System Portal
(login with your Office 365 username and password)

Alternatively you can email your ticket by sending an email to:

support@sbcoe.org

Please provide the following information:

  • General location description: School, area, classroom etc.
  • Problem: Please by as specific as possible and provide any relevant details.
  • Timeline: Please let us know what specific time needs are present.

Thank you for your patience as we work to resolve your issue!

Many solutions to common issues can also be found within our knowldege base:

SBCOE Technology Support Knowledge Base
 

Our Team

Headshot of Roy Sims

 

Roy Sims

Chief Technology Officer

831-637-5393 x153

 

Mathew Safford

Technology Director

831-637-5393 x152

 

Kevin Lommen

Data Systems Specialist

831-637-5393 x334